Privacy Policy
Nutrition by Klara is committed to protecting your privacy and ensuring your personal data is handled in a transparent, secure, and lawful manner. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.
1. Information We Collect
We may collect the following types of personal data when you interact with our website or services:
- Contact details: Name, email address, postal address, and phone number
- Order details: Information required to process and fulfil purchases
- Marketing preferences: Your choices regarding how we communicate with you
- Website usage data: IP address, browser type, device information, referral URLs, pages visited, and time spent on the site (collected via cookies)
- Additional information: Where required for services such as nutritional consultations or laboratory testing, we will request your explicit consent and provide the option to opt in or out
We only collect personal data that is necessary to deliver our services and meet legal or regulatory obligations.
2. How We Use Your Information
Your personal data may be used for the following purposes:
- To process and manage orders or purchases
- To respond to enquiries or service requests
- To personalise and improve your experience on our website
- To send marketing communications (only where consent has been given)
- To analyse website performance and usage
- To comply with applicable legal and regulatory requirements
We do not sell, rent, or trade your personal data with unauthorised third parties.
3. Cookies
Cookies are small text files stored on your device when you visit our website. We use cookies to:
- Recognise returning users
- Analyse website traffic and user behaviour
- Improve website functionality and user experience
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website, such as login functionality.
For more information about cookies, visit:
www.allaboutcookies.org
4. Payment Information
We do not store or process credit or debit card details directly. All payments are securely handled by trusted third-party providers such as Stripe and SumUp using tokenisation and encryption technologies compliant with PCI-DSS standards.
Your payment information is never stored, shared, or sold by us.
5. Website Analytics & Automatically Collected Data
When you visit our website, we may automatically collect non-identifiable information such as:
- IP address and domain name
- Browser and operating system
- Date and time of visits
- Pages viewed
- Referring websites, search engines, or keywords
This data is used solely for analytics, website optimisation, security monitoring, and system administration.
6. Sharing Your Information
Your personal data may only be shared in the following circumstances:
- With trusted service providers (e.g. testing laboratories or supplement suppliers) where required to deliver a service you have requested
- Where required by law or regulatory authorities
- In the event of a business transfer, merger, or sale of assets, where data may be transferred to new ownership (you will be notified where possible)
We never share your personal data with third parties for their own marketing purposes.
7. Your Rights
Under applicable data protection laws (including GDPR), you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data in certain circumstances
- Object to processing or request data portability
- Withdraw consent at any time for marketing or optional data use
To exercise your rights, please contact:
info@nutritionbyklara.com
8. Contact Details
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Nutrition by Klara
Email: info@nutritionbyklara.com
Phone: 085 203 4929
Website: https://nutritionbyklara.com
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy regularly.